FAW Trucks Southern Africa proudly secures the coveted Gold Award at the prestigious NADA Dealer Awards. This achievement reflects the company’s unwavering dedication to delivering exceptional service and support to its customers and dealer network within the commercial vehicle industry.
NADA Dealer Awards: Celebrating Excellence
The NADA Dealer Awards, now in its 28th year are hosted annually by Wesbank to recognise outstanding performance and dedication among automotive dealerships across South Africa. The evaluation process considers various criteria, including sales performance, customer service, and overall dealership operations. FAW Trucks Southern Africa’s consistent efforts have propelled it to the Gold tier, improving from a Silver certificate over the last two years.
FAW Trucks Southern Africa: A Trusted Partner
As a leading global player in commercial vehicle manufacturing, FAW Trucks Southern Africa has a rich legacy dating back to 1994.
With over 71 years of experience in global operations, FAW remains committed to delivering cutting-edge solutions tailored to meet the diverse needs of businesses worldwide. From small utility vehicles to heavy-duty trucks, FAW’s extensive range continues to set industry standards across all regions.
“We are honoured to receive the Gold Award from NADA,” says Mr. Jian Yang, FAW Trucks Southern Africa CEO. “This achievement reflects our unwavering dedication to our customers, dealers, and partners. It is a testament to the hard work and passion of our team, and we will continue to build on this success to provide unparalleled service and support to the Southern African market.”
The NADA Dealer Satisfaction Index is a survey carried out annually to monitor the health of the relationship between dealers and their respective manufacturers. It provides the dealer body with a platform to provide manufacturers and importers with robust feedback, enabling them to address concerns and enhance service delivery, ultimately benefiting consumers.
Pieter Janse Van Rensburg, Regional GM of Dealer Network for FAW Trucks Southern Africa, accepted the prestigious Gold Award on behalf of the brand. This recognition underscores FAW SA’s commitment to fostering strong partnerships with its dealer network and delivering exceptional customer experiences across the region.
About FAW Trucks Southern Africa
FAW Vehicle Manufacturers SA (PTY) Ltd, established in 1994, is a leading global player in commercial vehicle manufacturing, committed to delivering cutting-edge solutions. With over 71 years of experience globally and as one of the only OEMs to have such a diverse and extensive range from small to extra heavy vehicles, FAW Trucks Southern Africa continues to be a trusted partner for businesses regionally and worldwide.
